Shipping policy
We like to keep things simple, transparent, and fast. Here is a no-nonsense breakdown of how your package travels from Stacey Saur right to your front door.
01 / Shipping Destinations
To maintain top-tier service, reliable courier tracking, and quick delivery, we currently fulfill and ship orders exclusively within the United States.
02 / Zero Shipping Fees
We don't like surprise fees at checkout, so we don't pass them on to you.
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Standard Shipping: Always Free
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Minimum Order Value: None
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Hidden Costs: Zero
03 / Fulfill & Transit Timelines
Your order goes through two quick phases before it hits your doorstep:
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Our Fulfill Time (2 – 3 Business Days): This is when we verify your order details, print the shipping labels, package your items safely, and hand them off to the carrier. We handle this Monday through Friday (excluding U.S. federal holidays).
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Carrier Transit Time (3 – 5 Business Days): This is the active time your package spends on the road. While carriers are usually spot on, things like extreme local weather or peak holiday shipping seasons can cause occasional minor delays.
04 / Live Tracking
No need to guess where your items are hiding. The moment your box leaves our facility, an automated tracking link is instantly emailed to you. Click it anytime to see its live journey. (Please give the carrier's system roughly 24 hours to post the initial update.)
05 / Address Accuracy
Please take an extra second to review your shipping information before confirming your purchase. We want to ensure your items arrive perfectly, but Stacey Saur cannot be held responsible for packages that end up lost or returned due to typos, missing apartment numbers, or incorrect zip codes provided at checkout.
06 / Reach Out
Got specific questions about your delivery status? Want to check in? Our support team is on standby to help you out:
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Trade Name: Stacey Saur
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Email Support: huyennguyen332643@gmail.com
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Phone Support: 269-223-9477
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Mailing Address: Stacey Saur, 1590 5th St, Alameda, CA 94501, United States